Tag - SYSPRO User Tips

Customer Queries Hit an All-time High during Covid-19 Customer Queries Hit an All-time High during Covid-19 Customer Queries Hit an All-time High during Covid-19

Customer Queries Hit an All-time High during Covid-19

Author: | Post Date: 04 Aug 2020

When lockdown began, business and service provider customer support teams anticipated query loads would lessen, as businesses closed or operated at reduced capacity.  However, customer queries hit an all-time high during Covid-19. With teams Working From Home (WFH) during lockdown, IT and admin resources were not as readily available as at the office. Though reachable via digital tools, if support was delayed or lacking [...]


The Future of SYSPRO The Future of SYSPRO The Future of SYSPRO

The Future of SYSPRO

Author: | Post Date: 04 Aug 2017

It was Benjamin Franklin who so eloquently termed the maxim “If you fail to plan, you plan to fail.” As an organization, we produce the tools that assist our many customers in avoiding such a fate. But in order to continue delivering innovative, relevant and market leading software, we ourselves need clear insight on market trends and conditions, as well as a well thought [...]


The Bleeding Edge of Technology Part 2 The Bleeding Edge of Technology Part 2 The Bleeding Edge of Technology Part 2

The Bleeding Edge of Technology Part 2

Author: | Post Date: 03 Mar 2016

In Part 1, I discussed Moore’s law and the benefits of keeping up with technology in the fast paced evolution of computing power. To keep your company on the bleeding edge, I highly recommend taking advantage of SYSPRO port updates. These are similar to Windows updates – with every new SYSPRO release you can expect port updates more regularly and as the release reaches a [...]


8 Steps to ERP Support Request Success 8 Steps to ERP Support Request Success 8 Steps to ERP Support Request Success

8 Steps to ERP Support Request Success

Author: | Post Date: 20 Oct 2015

I’m sometimes envious of Dr. John Dee, the 16th-century mathematician, astronomer, geographer and trusted adviser to Queen Elizabeth I. Despite being a man of science, Dee practiced clairvoyance – ‘clear-seeing’ – through the use of crystal balls. I find this rather inspiring. Because if Dr. Dee can use a crystal ball to help support a queen, why shouldn’t I use one to help support [...]


ERP Support that Counts – Part 2 ERP Support that Counts – Part 2 ERP Support that Counts – Part 2

ERP Support that Counts – Part 2

Author: | Post Date: 25 Aug 2015

In my last blog I mentioned my home make-over and my feelings about it that range from jubilant to wretched, depending on which day you catch me. This process has once again reinforced my belief that solid relationships are paramount to the success of any endeavor.  I learnt that one of the most important considerations when choosing a contractor is their clear understanding of [...]


Support that Counts Support that Counts Support that Counts

Support that Counts

Author: | Post Date: 06 Aug 2015

Renovations can be exhausting and frustrating but oddly exhilarating at the same time. During my recent home makeover, as I bounced between building suppliers, sanitary ware outlets and roof truss manufacturers, I got to thinking about service levels that stand out. It struck me that the difficult decisions, inconveniences and stresses of any project can be minimized by excellent service. (more…)



Contact Us

How can we help you?