In today’s increasingly connected and digital world, the need for data on-demand is greater than ever before. Manufacturing operations need to understand the status of various processes rapidly and derive insights from trends. One tool that helps address this need is a Manufacturing Execution System (MES). (more…)
While most manufacturers have entered the era of automation, statistics are showing that true industry differentiation lies not only in technological innovation but also in an overall positive customer experience. Manufacturers have recognized this and according to a report by ORM and Acquia, the manufacturing sector identified customer experience as a “top priority” in 2019. (more…)
Smart technology is everywhere these days. You are probably surrounded by advanced consumer technology right now. For example, you may be reading this article on your smartphone, or perhaps you are wearing a smartwatch that’s monitoring your heart rate and other vital signs. You can hop in your car and ask your voice assistant for directions to the nearest gas station. Remote monitoring and control of your [...]
We are on the verge of a new and exciting decade, and the pace of innovation is already at an all-time high. For manufacturers and distributors, this means that their ERP software must rise to the occasion, move with the pace of innovation, and support their customers throughout this journey by providing flexible features and easy-to-use functionalities. ERP plays a pivotal role in transformation, [...]
A couple of decades ago, the expression ‘customer experience journey’ was virtually non-existent. Although businesses had placed the customer at the center of their operations, many customer touchpoints remained an open secret. In fact, it was not until the 1990s, or the internet-driven ‘decade of discovery’, that businesses had a more honest view of what their customers were thinking and feeling along the end-to-end customer [...]
No two businesses are the same – which means that no two ERP solutions should be either. But what is “mass customization” and how does it affect an ERP? Mass customization is the process of mass-producing and delivering sufficiently generic goods and services which can be configured to satisfy a specific customer’s need. In other words, mass customization is a manufacturing technique that combines the [...]
Nowadays engaging the end user has become a major contribution to improved performance in business. And by choosing and installing a business system like ERP that offers a rewarding and engaging user experience can: Create a satisfying work environment Empower people to work smarter rather than harder Embrace diversity and flexible working arrangements And hopefully you see that the benefits to your business will include: (more…)
ERP can be an incredibly significant solution for business; if implemented correctly it can create a more efficient and productive manufacturing or distribution organization. However, the best ERP systems in the world will not make any difference to your rate of collaboration or increase productivity if your employees are reluctant to adopt the new software. (more…)
When implementing an ERP system, businesses face a variety of challenges. The system brings innumerable business benefits and yet it is often used as a trigger for deep-rooted organizational change. Implementing ERP is fundamentally a people process, and for a system to work effectively, manufacturers must work with their ERP partner to bring everyone within the business on board. (more…)
The phrase ’employee engagement’ – is something I hear a lot in my job. Everyone knows that employee engagement is essential for the successful implementation and utilization of ERP. Deloitte agrees and goes so far as to say that “Poor user engagement with enterprise applications is a leading reason enterprise software fails to deliver the desired business results for organizations”. (more…)
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