Allowing medical manufacturers to take care of people by taking care of the process
Reading Time: 4 minutes At first glance the world of medical device manufacturing may not seem much different from any other type of manufacturing: …
Author
Mark Wilson
Mark Wilson is the CEO: EMEA&I. He defines and oversees the go-to-market and channel strategies, identifies key growth areas and develops new partnerships across the continent. Mark believes strongly in a customer-centric approach and the importance of recognizing and understanding a customer’s specific business needs. He believes in doing this through nurturing long-term sustainable business relationships – ultimately bringing value to the business by allowing it to be more strategic.
Posts by Mark Wilson
Disruption as Usual: Building Business Resilience in Uncertain Times
Reading Time: 3 minutes We’ve now hit the ground of 2021 running, and to take the analogy further, if businesses are like athletes, they’ve …
The Role of Digital in Accelerating Economic Diversification
Reading Time: 3 minutes There is no industry in the world that has been unaffected by the COVID-19 pandemic. However, for some organizations that …
Driving Deep Customer Value in a Time of COVID-19
Reading Time: 4 minutes In the midst of global uncertainty, customers are seeking a greater degree of reassurance. The emergence of Covid-19 has compacted …
Adopting Technology and Upskilling Employees is Vital during COVID-19
Reading Time: 3 minutes No crisis is an isolated, neatly contained incident, and the COVID-19 outbreak is exceptional by any standards. In order to …
How Traceability can Improve Customer Satisfaction
Reading Time: 3 minutes Recalls are expensive and often extremely damaging to not only the brands involved but the producers and manufacturers. Customer satisfaction …
Improving Customer Experience in the Age of Automation
Reading Time: 3 minutes While most manufacturers have entered the era of automation, statistics are showing that true industry differentiation lies not only in …
The Trends which Shaped 2019
Reading Time: 4 minutes In an age of disruption, the business landscape has changed forever. The rise of new technologies has led to a …
Mobile Technologies – SA Manufacturers are Missing the Mark
Reading Time: 4 minutes It is clear, South Africa’s manufacturers are not running at full capacity. In fact, according to Statistics South Africa, the …
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