Author

Mark Wilson

Mark Wilson

Mark Wilson is the CEO: EMEA&I. He defines and oversees the go-to-market and channel strategies, identifies key growth areas and develops new partnerships across the continent. Mark believes strongly in a customer-centric approach and the importance of recognizing and understanding a customer’s specific business needs. He believes in doing this through nurturing long-term sustainable business relationships – ultimately bringing value to the business by allowing it to be more strategic.

Posts by Mark Wilson

Disruption as Usual: Building Business Resilience in Uncertain Times

We’ve now hit the ground of 2021 running, and to take the analogy further, if businesses are like athletes, they’ve …

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The Role of Digital in Accelerating Economic Diversification

There is no industry in the world that has been unaffected by the COVID-19 pandemic. However, for some organizations that …

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Driving Deep Customer Value in a Time of COVID-19

Driving Deep Customer Value in a Time of COVID-19

In the midst of global uncertainty, customers are seeking a greater degree of reassurance. The emergence of Covid-19 has compacted …

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Adopting Technology and Upskilling Employees is Vital during COVID-19

No crisis is an isolated, neatly contained incident, and the COVID-19 outbreak is exceptional by any standards. In order to …

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How_Traceability_can_Improve_Customer_Satisfaction

How Traceability can Improve Customer Satisfaction

Recalls are expensive and often extremely damaging to not only the brands involved but the producers and manufacturers. Customer satisfaction …

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Improving Customer Experience in the Age of Automation_in_Manufacturing_Africa

Improving Customer Experience in the Age of Automation

While most manufacturers have entered the era of automation, statistics are showing that true industry differentiation lies not only in …

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The Trends which Shaped 2019

In an age of disruption, the business landscape has changed forever. The rise of new technologies has led to a …

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Mobile_ERP_mobile technologies

Mobile Technologies – SA Manufacturers are Missing the Mark

It is clear, South Africa’s manufacturers are not running at full capacity. In fact, according to Statistics South Africa, the …

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The_reasons_Why_Manufacturing_is_critical_in_all_countries

The Importance of Manufacturing in Every Country

Manufacturing remains a critical force for both developed and developing countries, however, its role is changing and could play an …

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