Author

Mark Wilson

Mark Wilson

Mark Wilson is the CEO: EMEA&I. He defines and oversees the go-to-market and channel strategies, identifies key growth areas and develops new partnerships across the continent. Mark believes strongly in a customer-centric approach and the importance of recognizing and understanding a customer’s specific business needs. He believes in doing this through nurturing long-term sustainable business relationships – ultimately bringing value to the business by allowing it to be more strategic.

Posts by Mark Wilson

Allowing medical manufacturers to take care of people by taking care of the process

Reading Time: 4 minutes At first glance the world of medical device manufacturing may not seem much different from any other type of manufacturing: …

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Disruption as Usual: Building Business Resilience in Uncertain Times

Reading Time: 3 minutes We’ve now hit the ground of 2021 running, and to take the analogy further, if businesses are like athletes, they’ve …

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The Role of Digital in Accelerating Economic Diversification

Reading Time: 3 minutes There is no industry in the world that has been unaffected by the COVID-19 pandemic. However, for some organizations that …

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Driving Deep Customer Value in a Time of COVID-19

Driving Deep Customer Value in a Time of COVID-19

Reading Time: 4 minutes In the midst of global uncertainty, customers are seeking a greater degree of reassurance. The emergence of Covid-19 has compacted …

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Adopting Technology and Upskilling Employees is Vital during COVID-19

Reading Time: 3 minutes No crisis is an isolated, neatly contained incident, and the COVID-19 outbreak is exceptional by any standards. In order to …

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How Traceability can Improve Customer Satisfaction

Reading Time: 3 minutes Recalls are expensive and often extremely damaging to not only the brands involved but the producers and manufacturers. Customer satisfaction …

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Improving Customer Experience in the Age of Automation_in_Manufacturing_Africa

Improving Customer Experience in the Age of Automation

Reading Time: 3 minutes While most manufacturers have entered the era of automation, statistics are showing that true industry differentiation lies not only in …

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The Trends which Shaped 2019

Reading Time: 4 minutes In an age of disruption, the business landscape has changed forever. The rise of new technologies has led to a …

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Mobile Technologies – SA Manufacturers are Missing the Mark

Reading Time: 4 minutes It is clear, South Africa’s manufacturers are not running at full capacity. In fact, according to Statistics South Africa, the …

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