{"id":9600,"date":"2021-02-18T06:15:36","date_gmt":"2021-02-18T06:15:36","guid":{"rendered":"https:\/\/sg.syspro.com\/blog\/intelligence-not-so-artificial-is-becoming-essential\/"},"modified":"2021-03-04T14:51:26","modified_gmt":"2021-03-04T14:51:26","slug":"intelligence-not-so-artificial-is-becoming-essential","status":"publish","type":"post","link":"https:\/\/sg.syspro.com\/blog\/erp-and-technology\/intelligence-not-so-artificial-is-becoming-essential\/","title":{"rendered":"Intelligence \u2013 Not So Artificial \u2013 Is Becoming Essential"},"content":{"rendered":"<p><strong>Brain Teasers<\/strong><\/p>\n<p>Close your eyes and count to 10 \u2013 well that\u2019s easy.<\/p>\n<p>Close them again and count to 51238 \u2013 not so easy \u2013 that would take you around 14 hours.<\/p>\n<p>This demonstrates <strong>Data dimensions<\/strong> \u2013 Scale, Quantity, Time \u2013 the current standards.<\/p>\n<p><!--more--><\/p>\n<p>But what number is INFINITY? You\u2019ll need a coffee for this, and even after that, you won\u2019t have an answer.<\/p>\n<p>The mean price of one bag of Lay\u2019s chips bought in 38000 forecourts \u2013 BI can do It \u2013 but relevance?<\/p>\n<p>Understanding the reason for outcomes AND using this to your advantage \u2013 the \u201c<strong>Political\u201d dimension.<\/strong><\/p>\n<p><strong>Artificial helps Human<\/strong><\/p>\n<p>System-based AI thinks and assists humans in understanding issues and making decisions, but it thinks and reasons with different drivers and results as can be seen below:<\/p>\n<table border=\"1\">\n<tbody>\n<tr>\n<td width=\"255\"><strong>Human Intelligence<\/strong><\/td>\n<td width=\"387\"><strong>Artificial and Machine Intelligence<\/strong><\/td>\n<\/tr>\n<tr>\n<td width=\"255\">Logical or illogical<\/td>\n<td width=\"387\">Always logical<\/td>\n<\/tr>\n<tr>\n<td width=\"255\">Influenced by experience<\/td>\n<td width=\"387\">Influenced by experience<\/td>\n<\/tr>\n<tr>\n<td width=\"255\">Emotion<\/td>\n<td width=\"387\">Maths \u2013 data, trends, algorithms, \u201cMachine Learning\u201d<\/td>\n<\/tr>\n<tr>\n<td width=\"255\">Constrained by knowledge<\/td>\n<td width=\"387\">Constrained by data<\/td>\n<\/tr>\n<tr>\n<td width=\"255\">Unable to \u201cunlearn\u201d \u2013 bias<\/td>\n<td width=\"387\">Constant re-learning, \u201cMachine Learning\u201d<\/td>\n<\/tr>\n<tr>\n<td width=\"255\">Depreciates in breadth and value<\/td>\n<td width=\"387\">Value increases<\/td>\n<\/tr>\n<tr>\n<td width=\"255\">Elements of guesswork<\/td>\n<td width=\"387\">Influence, prediction and confidence<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><strong>\u00a0<\/strong><\/p>\n<p><strong>AI \u2013 Why? Future Trend of Business Strategy<\/strong><\/p>\n<p>Strategy has been the focus of Business Schools and Board Rooms for centuries. Sometimes it\u2019s about winning and other times it\u2019s about survival. It still depends on the political, economic, social, technological, legal and ethical environment that prevails in the markets you trade (yes PESTLE Analysis, Prof. Francis Aguilar, c1967)<\/p>\n<p>The interpretation of the right strategy and strategic guidance has adapted over time, as it should, and right now AI is one flavor of our time.<\/p>\n<p>Why? Looking at the recent past (100 years) a ladder of strategic progression includes:<\/p>\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>Profit Focus \u2013 Revenue must always exceed Cost<\/li>\n<li>Compete on Focus, Low Cost, or Differentiation<\/li>\n<li>Boston Consulting Group Quadrants \u2013 Dog, Cash-cow, Star, and Question-mark<\/li>\n<li>Time to Market \u2013 First mover advantage yields a 12% revenue lead<\/li>\n<li>Centralize then decentralize \u2013 it depends<\/li>\n<li>Resilience \u2013 Adapt or die<\/li>\n<li>Radical disruption \u2013 change <u>the market<\/u> \u2013 not just strategy<\/li>\n<li><strong>NOW<\/strong> \u2013 Be on Top of your Data \u2013 digitize, adapt fast, really fast, to changing market drivers, hit opportunities before the rest do. And technology leads here through Digital Transformation with AI in its arsenal (or should that be Liverpool?)<\/li>\n<\/ul>\n<p><strong>AI \u2013 What? The Business Benefit<\/strong><\/p>\n<p>It\u2019s fine having a strategy, but what are the tactics companies and people can employ to help, that AI practically offers today.<\/p>\n<ol style=\"padding-left: 15px;\">\n<li><strong>Robotic and Cognitive Automation<\/strong><\/li>\n<\/ol>\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>Robotic Process Automation (RPA) to automate physical processes<\/li>\n<li>Chat Bots to interact and unblock admin<\/li>\n<li>On-line exchange routing &#8211; cellular networks<\/li>\n<li>Checking documents for specific \u201ccontent segments\u201d &#8211; legal research and consistency<\/li>\n<\/ul>\n<ol style=\"padding-left: 15px;\" start=\"2\">\n<li><strong>Cognitive \u2013 Two Aspects<\/strong><\/li>\n<\/ol>\n<p><u>Insights<\/u><\/p>\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>PREDICT what a customer might buy, credit risk by customer, delivery risk of supply<\/li>\n<li>IDENTIFY credit card, and other fraud<\/li>\n<li>AID insurers, investment-traders and commodity-buyers with accurate actuary and forecasts<\/li>\n<\/ul>\n<p><u>Engagement<\/u><\/p>\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>IT help Desks \u2013 routing to possible solutions via keywords and phrases<\/li>\n<li>Healthcare advice, matching basic symptoms to possible treatment\/cure, dealing with IoT\/ data<\/li>\n<li>Retail product\/service recommending with \u201crich language\u201d and images \u2013 ask questions naturally<\/li>\n<\/ul>\n<p>AI self-educates and refines with Machine Learning (ML), bringing prediction, confidence, anomaly detection, computer vision and more.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone wp-image-5712\" src=\"https:\/\/sg.syspro.com\/blog\/wp-content\/uploads\/2021\/03\/ai-essential-self-educates-diagram.jpg\" alt=\" width=\"704\" height=\"382\" \/><\/p>\n<p><strong>AI How-\u00a0 Adoption Phases<\/strong><\/p>\n<p>Knowing more about AI and ML is essential, but like all knowledge it\u2019s the application of it that matters, makes the difference, and brings business results.<\/p>\n<p>For many years I have enjoyed helping companies apply IT to their business processes together. And SYSPRO can now help us further. AI\/ML is really useful business IT. My approach to getting it to work for your busines is an adaptation of application of any business IT. What\u2019s the \u201dHow\u201d? The following is my summary:<\/p>\n<p><strong>First Steps<\/strong><\/p>\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>Learn that AI fueled by ML is about enabling supportive insights &#8211; relevant stuff that helps<\/li>\n<li>Configure AI to use facts\/logic to provide better quality, reliable insight &#8211; but check for sense<\/li>\n<li>Start with one area to improve. Let AI help but not replace humans making decisions &#8211; just yet<\/li>\n<\/ul>\n<p>This could include Forecasting, Analytics\/BI moving forward bringing in prediction<\/p>\n<p><strong>Second Phase<\/strong><\/p>\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>Start Dealing with BIG Data\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>Yes quantity, but more about breadth and depth<\/li>\n<li>Sifting out the irrelevant and focusing on what matters<\/li>\n<\/ul>\n<\/li>\n<li>Allow visibility of Influences with confidence and without conscience &#8211; so start to believe it<\/li>\n<li>Seek well-researched (data-mined) suggestions \u2013 suggesting \u201cbest\u201d decisions &#8211; you still decide<\/li>\n<\/ul>\n<p>Discover profitable channels\/customers\/products\/suppliers\/opportunities, plan\/execute better<\/p>\n<p><strong>Three \u2013 Probable Future <\/strong><\/p>\n<ul style=\"padding-left: 15px; list-style: square;\">\n<li>Reliable decisions better than humans replacing uncertainty<\/li>\n<li>Huge background analysis, seeking additional data without request &#8211; to reach certainty<\/li>\n<li>MAKING major decisions in nanoseconds &#8211; with no human intervention<\/li>\n<li>Drive the boring or tricky aspects of business and life without the need for humans<\/li>\n<\/ul>\n<p>Share trading, traffic management, autonomous everything (not just driverless cars), supply chain optimization, strategy execution, refinement and success<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-5709\" src=\"https:\/\/sg.syspro.com\/blog\/wp-content\/uploads\/2021\/03\/ai-essential-process.jpg\" alt=\" width=\"704\" height=\"460\" \/><\/p>\n<p>Yes, SYSPRO has <a href=\"\/product\/business-digitization\/artificial-intelligence\/\" target=\"_blank\" rel=\"noopener noreferrer\">built-in AI<\/a> you can use today, and we can help you apply it. So reduce over-emotional guesswork and start getting SYSPRO to help with MRP parameter maintenance, forecasting, prediction of likely debtors or failing suppliers. As usual, just \u201cpaddling in the shallow water\u201d will never get you started \u2013 jump in and learn to swim.<\/p>\n<p>It\u2019s time to say Aye-Aye to AI.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> 4<\/span> <span class=\"rt-label rt-postfix\">minutes<\/span><\/span>Brain Teasers Close your eyes and count to 10 \u2013 well that\u2019s easy. Close them again and count to 51238 \u2013 not so easy \u2013 that would take you around 14 hours. This demonstrates Data dimensions \u2013 Scale, Quantity, Time \u2013 the current standards.<\/p>\n","protected":false},"author":160,"featured_media":8783,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[126],"tags":[281],"class_list":["post-9600","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-erp-and-technology","tag-erp-and-digitization"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Intelligence \u2013 Not So Artificial \u2013 Is Becoming Essential | SYSPRO Blog<\/title>\n<meta name=\"description\" content=\"System-based AI thinks and assists humans in understanding issues and making decisions. 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